Not even our second generational snowstorm of the year could stop ViVE Los Angeles from bringing the heat.
Agentic AI was the theme of the show, but it’s clear that category lines are only going to keep getting blurrier as agents break down the barriers to entry.
It felt like every startup had just finished supercharging their engine with the latest frontier models, and even though most healthcare orgs are open to adopting faster solutions to their problems, the toughest competition in the exhibit hall might have been buyer bandwidth.
As always, ViVE kept the spotlight on the innovation, so we’ll go ahead and follow their lead with our recap of the biggest announcements from the show.
- athenahealth launched new agentic patient communication tools across its provider network, giving patients around-the-clock access to a virtual assistant at their doctor’s office that can help with tasks like answering basic questions or scheduling appointments.
- Artisight integrated Epic MyChart Bedside TV with its smart hospital platform, transforming in-room televisions into an Epic-aware hub for inpatient care and patient engagement.
- b.well Connected Health kept its hot streak going with bailey, a white-label health AI assistant. Orgs can embed bailey directly into their own apps to deliver modern patient experiences – finding care, managing medications, scheduling appointments, navigating benefits – without doing the heavy lifting of building the AI from scratch.
- Canvas Medical showcased its new Canvas Plugin Assistant that effectively eliminates any coding skill requirements for customizing the Canvas EMR platform or building agents on top of it.
- Care Continuity debuted CarePath IQ to give health systems better visibility into their patients’ follow-up care plans, navigation pathways, and provider handoffs – inside and outside the network.
- CLEAR rolled out its CLEAR1 platform at Mount Sinai Health System to give patients and employees a single, secure identity across the entire ecosystem.
- DiMe announced that CMS made the DiMe Seal a required on-ramp for digital health applications in the upcoming Medicare App Library, meaning they’ll have to complete a defined benchmark across evidence, security, and usability if they want to get in front of 86M beneficiaries.
- Dock Health deployed its productivity platform at Mayo Clinic to streamline referral workflows and optimize operations across its cardiovascular, econsult, and specialty contract programs.
- Fabric took the lid off Evo, a nationwide virtual care benefit that consolidates high-demand services into a unified experience: Urgent Care, Talk Therapy, Mental Health Med Mgmt, and Weight Loss.
- Heidi was everywhere at this one. They scored a hat trick with the launch of a fully integrated Heidi Evidence tool that brings clinical evidence to workflows without any advertising baggage, the acquisition of UK-based clinical AI pioneer AutoMedica, and the debut of Heidi Comms to give care teams an AI partner for coordinating patient communications.
- Hyro equipped its AI agents with clinically validated content and decision logic courtesy of WebMD Ignite, moving conversational AI flows beyond simple Q&As with guided actions like specialty routing and appointment scheduling.
- Innovaccer joined forces with Allina Health Minneapolis Heart Institute to expand access to guideline-directed heart failure management from Story Health, its recently acquired virtual specialty care and patient monitoring platform that not-so-coincidentally has one of the best HF management programs in town.
- Kontakt.io added to its flurry of new solutions with Patient Flow Agent, an orchestration agent that puts real-time operations signals from RTLS and the EHR in context so frontline caregivers can make the best decision for the patient and hospital. The RTLS component stands to unlock some big improvements for length of stay and delays, AKA revenue and experience.
- Luma Health shared updates on its Operational AI platform that executes complex healthcare workflows from start to finish rather than optimizing isolated tasks. Over 50 health systems used Luma-powered AI workflows to save two million staff hours in 2025.
- NewDays laid out its unique cognitive treatment platform that blends human and AI elements to help patients delay symptoms and preserve independence. The approach combines clinical assessments and psychotherapy with an AI companion named Sunny for exercises and support between visits. Their CIO Daniel is also awesome.
- RevSpring debuted its first dedicated MCP server to give developers a grounding layer that connects AI models with data like provider quality, real-time availability, plan networks, and cost transparency – without the usual agent lag. The launch arrives as the ink is still drying on RevSpring’s acquisition of Trust Commerce.
- TigerConnect took the lid off its new AI-powered Operator Console to replace legacy operator favorites (spreadsheets and Post-Its) with a cloud-native smart switchboard. Operator Console centralizes calls, code activations, and facility alarms in a unified interface, along with intelligent call routing and AI-recommended next best steps.
- Wheel expanded its Horizon virtual care platform with a Clinical Action Layer that ingests patient and partner data (AI, wearables, labs, records), generates clinician-ready summaries, and intelligently routes patients into orchestrated workflows. It also debuted its new WheelX exchange that connects enterprises with the AI experiences built on Horizon.
- Withings Health Solutions was showcasing its BPM Pro 2 connected blood pressure monitor and Body Pro smart scale, the dynamic device duo that MedStar Health is bringing to its Signature concierge medicine service to make the patient and provider experiences feel like consumer experiences. Their VP of VBC Patrick Sheehan also happens to be a fantastic interview.
- Wolters Kluwer opened up its expert-curated medication data to AI developers with its Medi-Span Expert AI MCP that lets them easily spin up their own agentic AI workflows. Medi-Span’s safety guardrails have made it the go-to medication support for pretty much everybody that values accuracy over off-the-shelf convenience.
Many thanks to all of our awesome readers who caught us up on the latest and greatest at the show, and we’re looking forward to running it back at HIMSS in a couple weeks. Smash that reply button and let’s set something up!
