That’s a wrap on HLTH 2024, and the showfloor was every bit as electric as outside on the Vegas strip.
Over 12k attendees made the trip out to Sin City, and they all had the same two things on their minds: Busta Rhymes and artificial intelligence.
The blind excitement of 2022 and the hallucination trepidation of 2023 gave way to calculated strategies on using AI to deliver results for patients, platforms, and everyone in between.
It was also refreshing to see the good ol’ fashioned innovation happening outside of the Cirque du Chatbots, and we rounded up the biggest announcements from the exhibit hall to help keep them all straight:
- Artera overhauled its Harmony platform with a string of new features and an AI agent dynamic duo for Staff (translation, predictive text for patient comms, message shortening, EHR-integrated conversation summaries) and Insights (no-show reports and engagement analysis).
- Blue Shield of California partnered with Salesforce to streamline the prior authorization process by co-developing a tool that’ll allow physicians and patients to receive PA answers in near-real-time during visits.
- Caregility is doubling Lee Health’s virtual acute care infrastructure to nearly 1,000 patient rooms by building on its existing fleet of telehealth wall systems and carts with additional APS200 Duo dual-camera devices.
- CHAI – The Coalition for Health AI – published its draft frameworks for certifying independent Health AI Assurance Labs and standardizing the output of these labs with CHAI Model Cards, which are pretty much a “nutrition label” for AI solutions.
- CirrusMD is making physician-first, on-demand healthcare available to over 55k for-hire-vehicle drivers in New York State through a new collaboration with The Black Car Fund.
- Clarify Health joined forces with Prealize Health to help payors and providers anticipate utilization trends and proactively allocate resources. The fresh faces in Clarify’s C-suite also send a pretty clear signal that it sees market consolidation on the horizon and wants in on the M&A action.
- CopilotIQ merged with Biofourmis to create “the first end-to-end platform” for delivering in-home care from pre-surgery to acute, post-acute, and chronic condition management. Massive news that we’ll be circling back on next week.
- GE HealthCare launched an AI Innovation Lab to accelerate progress across areas like clinical decision-making, cancer recurrence predictions, and model training for medical imaging.
- Healthie and Zocdoc are now able to access and update each other’s calendars using all the latest availability and booking information.
- HealthSnap unveiled its new Principal Care Management program that delivers disease-specific pathways to patients with complex chronic conditions, enabling providers to comply with CMS requirements for PCM through automated eligibility reporting, care coordination, and tailored treatment plans.
- Luma debuted the next iteration of its Patient Success Platform with the introduction of its LLM-powered Spark solution, which unlocks new capabilities like automated fax processing and “patient-facing omnichannel concierge” (AKA conversational phone chat).
- Oracle Health debuted an end-to-end payments solution that handles gateway routing, processing, and acquiring under a single agreement, as well as a separate medical claims processing product dubbed Oracle Health Clinical Data Exchange.
- Solera Health shared key findings from its new report showing that strategically supplementing in-person care with a multi-condition virtual care network could lead to a 2.3%-3.1% reduction in total cost of care. It was great kicking off the show with Solera diving into the details.
- Spring Health took the lid off its Specialty Care solution that provides rapid access to intensive treatment for acute behavioral needs, addressing the harsh fragmentation within the mental health system by supporting 50+ conditions through a single platform.
- Suki is bringing its AI documentation capabilities to Zoom’s telehealth platform, marking the startup’s second partnership along the same vein after teaming up with Amwell earlier this year.
- Upfront is now live on the athenahealth Marketplace, bringing its suite of patient engagement solutions within closer reach of more providers.
- Withings Health Solutions announced the launch of the BPM Pro 2, the first cellular blood pressure monitor to collect patient-reported outcomes and empower remote care programs to scale. Easily one of the best demos we’ve ever seen.
- Wolters Kluwer Health showcased the integration of UpToDate within Abridge’s ambient AI platform that allows draft clinical documentation to include direct links to the latest, evidence-based recommendations.
We had a blast catching up with everyone at HLTH, and want to give a warm welcome to all of our new readers we met at the show! Stay tuned for deeper dives into many of these in next week’s Digital Health Wire.
