Teledoc Health is integrating its Solo virtual care platform with Microsoft Teams, allowing caregivers to collaborate and conduct telehealth visits without leaving the Teams environment.
- The Benefit – The partnership allows clinicians to seamlessly transition between business and clinical operations, reducing administrative tasks and streamlining the virtual care workflow. The first iteration of the platform is expected in early 2022.
- The Trend – Microsoft continues to grow its healthcare footprint. When Microsoft Cloud for Healthcare launched in May of last year, it was the company’s first industry-specific cloud offering. Microsoft’s acquisition of Nuance Communications added transcription and AI to its suite of healthcare services, and the Teledoc partnership announcement revealed that more new tools are on the way.
- The Spin – AI of course. Not only will the new partnership lead to more efficient patient care, but it will also enable improved data analytics. The collaboration aims to leverage the artificial intelligence and machine learning expertise from both companies to make continuous improvements to the joint software offering.
- The Takeaway – Two of the biggest names in telehealth and collaboration have joined forces. Although clinicians already have the ability to securely access clinical data within their EHRs, integrating this information with other platforms has the potential to unlock better patient outcomes. The partnership between Teledoc’s virtual care technology and Microsoft’s collaboration software means that these outcomes could be closer than expected.
