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Assort Health, Realistic AI Moats, and the Prior Auth Landscape October 6, 2025
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Together with
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“AI-first companies advance the science of computation, while AI-enabled companies excel at implementation and distribution. In practice, it is less a binary and more a spectrum, with most enduring companies blending elements of both.”
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Breyer Capital Partner Morgan Cheatham
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A good patient experience starts with a good first impression, and Assort Health just closed $76M of Series B funding to prove its AI agents can deliver exactly that.
Accessing care is a painful process. The Assort OS platform delivers AI agents that can help manage patients’ needs, give staff more bandwidth for higher-level tasks, and reduce friction (AKA frustration) for everyone involved.
- The agents go beyond scheduling, handling everything from care navigation and prescription renewals to physician referrals and lab tests.
Goodbye hold music, hello agents. Providers have less staff to manage more patients, so they’re desperately looking for ways to offload the burden on the front office. Voice agents have become the go-to solution, and it’s tough to stand out.
Assort lists several core features that separate it from the pack:
- Specialty-specific agents – PCPs and oncologists aren’t asking patients the same questions, and Assort adapts to the unique needs of each specialty.
- Seamless integration – Assort’s agents integrate directly into the EHR and practice management systems, allowing them to work within the unique clinical rules and workflows of each provider.
- 90% resolution rate – The specialty-specific tuning allows Assort’s agents to maintain a resolution rate above 90%, while limiting errors like misdirected referrals.
Momentum builds momentum. There might be a ton of startups jumping into the voice AI arena, but not many are closing a Series B less than four months after their Series A.
- Assort’s investors will tell you that it’s “leading the re-platforming of patient engagement into the AI-native era.” At least they’re putting their money where their mouth is.
- Assort now plans to use the $102M it’s raised over the last four months to get its agents into as many practices as possible before the competition gets their first.
The Takeaway
The race is on to transform the patient experience with the magic of AI, and Assort might just have enough agents (and VC dollars) to pull a rabbit out of its hat.
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Achieve Ambient AI Scale With Abridge
According to a new report from MIT, 95% of generative AI implementations fail. At Abridge, we have helped 150+ health systems scale ambient AI to tens of thousands of clinicians—many in a matter of weeks. For the first time ever, we are sharing those steep adoption curves at partners, along with impact metrics and testimonials from 19 health systems. If your ambient AI implementation isn’t scaling at speed, Abridge can help.
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Are You Invisible on AI Search?
Your next patient is asking ChatGPT. But unless your healthcare company has content that answers their questions, you won’t show up. Tely AI fixes this by analyzing your niche, identifying what patients and partners look for, and publishing expert-level content to make you visible on Google AI, ChatGPT, and Perplexity. Launch your AI agent in 5 minutes and get your first article on us.
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- AI Prior Auth Landscape Overview: Elion put out another top tier public resource breaking down the AI prior authorization landscape. The prior auth ecosystem is growing increasingly complex, with dozens of AI vendors piling in to tackle a PA workload that providers can no longer handle with manual processes alone. In typical Elion fashion, the guide equips providers with everything they need to know to navigate the terrain, including market maps, ROI frameworks, vendor evaluation criteria, and even implementation guidance.
- Certify Provider Hub: CertifyOS announced the launch of its Provider Hub to deliver a real-time, 360-degree view of every provider in a healthcare organization’s network. Provider Hub ingests data from a wide range of sources – including credentialing, directories, claims, rosters, and internal systems – to power workflows that sit on top of the data while surfacing operational insights. The launch follows hot on the heels of CertifyOS’ $40M Series B funding round.
- Oura Seeking $11B Valuation: Oura is apparently raising $875M at a $10.9B valuation as smart rings continue gaining popularity with consumers. Bloomberg reported that Oura sold more than 3M rings in the last 12 months, and is now on pace to generate over $1B in revenue by the end of the year (double the $500M it posted in 2024). It sounds like business customers and the recent partnership with Dexcom are still relatively small contributors, but the combination of hardware and subscription revenue (now 20% of the overall pie) has started to set Oura apart.
- Realistic AI Moats: Breyer Capital soothsayer Morgan Cheatham recently told MedCity News where he believes healthcare AI companies actually stand a chance at building defensible moats. Cheatham predicts that three characteristics will determine “who rolls and who gets rolled” as consolidation picks up: (1) product velocity – moving fast with AI by unlocking new datasets and developing internally when there’s a unique advantage; (2) positioning – owning fulcrum points by bridging the spaces between siloed entities and converging workflows; (3) distribution/brand – reaching and serving users in ways that incumbents can’t replicate.
- Rising Costs for Data Breaches: Close to half of U.S. healthcare organizations suffered a cybersecurity incident in the past year, and the number of those that resulted in a loss over $200k skyrocketed more than 4x. A report from IT security firm Netwrix found that the situation has only gotten worse since the attack on Change Healthcare, with 12% of organizations reporting that a single recent breach cost them over $500k (up from 2% the year before). Most attackers gain access through compromised credentials, which are usually obtained through phishing or increasingly sophisticated social engineering tactics.
- Caregility Closes $25M: Caregility hauled in $25M to accelerate the expansion of its enterprise telehealth platform. The Caregility Connected Care platform supports a comprehensive range of solutions spanning virtual nursing, hospital-at-home, specialty consults, and beyond. It’s also recently established quite the global reach, with more than 30k connected devices and deployments across 1,500 hospitals in the U.S., Asia-Pacific, Middle East, and Canada.
- Switchboard Acquires Conduce: Switchboard Health just bolstered its value-based specialty care platform with the acquisition of Conduce Health, an AI engine that matches patients with best-fit specialists. Coduce’s AI portfolio includes predictive models for disease progression, medical needs, and precision patient-specialist matching – capabilities that will now be plugged into Switchboard’s referral management and virtual care workflows.
- Qventus AI Solution Factory: Qventus debuted an AI Solution Factory that lets health systems co-develop their own agentic AI workforce. The AI Solution Factory builds on Qventus’ workflow automation platform, serving as a “high-speed assembly line” that produces agents that share a core set of skills. Those include chart mining, continuous risk determination, care gap orchestration, document management, patient concierge, and call center assistance.
- Dreem Come True: The Sunrise Group raised $29M to expand its recently acquired Dreem Health digital sleep clinic across all 50 states. According to Dreem’s 2025 State of Sleep survey, only 7% of Americans feel well-rested on a daily basis, primarily due to sleep disruptors like stress, their environment, or breathing difficulties. Sunrise is helping people catch more zzz’s by connecting them directly to licensed sleep specialists and equipping them with its FDA-cleared mandibular sensor for accurate sleep apnea diagnosis at home.
- Omada Meal Map: Omada followed up its solid Q2 earnings by doubling down on nutrition support with the launch of Meal Map, which blends AI-powered feedback on food choices with guidance from Omada’s care teams to help build healthy eating habits. Meal Map builds on Omada’s recently announced nutritional intelligence program with a nutrient categorization tool that “promotes balance over obsession,” and 75% of participants in the pilot reported learning something new that motivated them to improve their eating habits.
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Withings and Babyscripts Tackle Maternal Health
Babyscripts is teaming up with Withings Health Solutions to tackle the leading cause of maternal mortality in the U.S. – hypertensive disorders of pregnancy, including preeclampsia. Learn how remote patient monitoring with BPM Pro 2 is helping Babyscripts keep mothers safe through personalized support when they need it most.
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Under the Hood of Navina’s AI
Navina’s AI engine harnesses over 600 proprietary algorithms to transform fragmented patient data into actionable clinical intelligence at the point of care. It’s shaped with the expertise of physicians to turn multiple data sources (EHR, HIE, claims, care gap files, etc.) into contextualized insights like suspected conditions or evidence for care gap closures – each linked back to the original source. Download the whitepaper to see examples of Navina’s AI in action.
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- Next Generation Ambient Technology and Agents: The ambient AI transformation is already sweeping across health systems, reducing administrative burdens and improving patient outcomes. So, what’s next? Tune into this on-demand session to learn how systems like Carle Health and Denver Health are leveraging Nabla to eliminate Pajama Time and build a future where agentic AI unlocks true workforce sustainability.
- 10 Strategies to Expedite Provider Credentialing: Lagging provider credentialing workflows can create a wave of unexpected care delays and financial setbacks. Sidestep these pitfalls by tuning into Medallion’s recording of 10 Key Strategies to Expedite Provider Credentialing and see how your organization can keep a well-oiled team and patient care intact through the ever-evolving changes seen in healthcare.
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