Innovaccer CEO Abhinav Shashank

Digital Health Wire was in Las Vegas this week catching up on the latest and greatest in healthcare from the HIMSS 2025 show floor.

• Check out our interview with Arcadia CEO Michael Meucci for a complete look at Arcadia’s new partnership with League, recent company updates, and AI Factory development platform.
  
• Tune into our conversation with 1upHealth CEO Andrew Boyd for a sneak peek at the latest release of the 1up Platform and a new console that allows non-technical users to dive into the data.

Digital Health

HIMSS 2025 Recap, Launches, and Major Announcements

It’s the final day of HIMSS 2025 in Las Vegas, and although the exhibitors are still diligently manning their stations, most of the announcement cards have already been dealt and it’s time to round up the biggest stories from the show.

HIMSS centered around the familiar themes of digital transformation, cybersecurity, artificial intelligence, and workforce development, but the single biggest trend landed at the intersection of all four: agentic AI.

The industry is embracing AI agents everywhere from the bedside to the contact center, and it was amazing to see how quickly last year’s hallucination worries gave way to what feels like a pedal-to-the-metal approach to new AI rollouts. 

You would have been hard pressed to find a dozen booths in the exhibit hall that didn’t mention AI, and the same could be said about the announcements from the show.

HIMSS 2025 major announcements, launches, and partnerships:

• 1upHealth debuted the latest release of its 1up Platform, which introduces a modern lakehouse architecture designed to scale with healthcare’s growing data needs and improve control over real-time management and analytics. Check out our interview with CEO Andrew Boyd for the full overview.

• Arcadia is bringing its longitudinal patient data to League’s CX platform to let healthcare orgs deliver individualized health recommendations and activate consumer engagement through AI and behavioral science. CEO Michael Meucci shares all the details.

• eClinicalWorks can now connect and exchange data with PointClickCare applications in long-term and post-acute care settings to support remote and bedside physician encounters.

• Elsevier expanded its flagship ClinicalKey AI clinical decision support solution through new workflow integrations with Epic and DrFirst’s iPrescribe platform, not to mention the launch of a dedicated mobile app.

• Google Cloud rolled out new GenAI capabilities in Vertex AI Search for healthcare, including a multimodal search feature called Visual Q&A that ingests tables, charts, and diagrams to build a more comprehensive view of patient health.

• InterSystems debuted its IntelliCare AI-powered EHR that includes an AI assistant to enable natural language commands, automatic patient history summarization, real-time note generation, and prepopulated billing codes.

• Kontakt.io bolstered its Responsive Care Operations platform with Kio Agents, which help prioritize day-to-day management of patient flow, assets, and nurse staff while forecasting potential bottlenecks and dynamically redistributing resources in real-time.

• Medallion enhanced its automated credentialing and compliance capabilities to support Joint Commission standards with electronic privileging workflow management and automated submission of privileging applications to partner hospitals.

• Microsoft took the lid off Dragon Copilot, an AI assistant that combines the natural language voice dictation of Dragon Medical One with the ambient listening capabilities of DAX Copilot to support everything from documentation and after-visit summaries to referral letters and clinical evidence summarization.

• Notable released the next generation of its Flow Builder, which rounds out the solution with a new Builder Assistant for AI-powered workflow creation, intuitive visualizations of data flowing through the automations, and granular role-based access controls.

• Rush University System for Health expanded its partnership with Suki and will be deploying the AI clinical documentation assistant system-wide, allowing clinicians across 28 specialties to generate patient summaries and simplify coding.

• RevSpring unveiled SeatMate, an AI assistant that guides customer service reps with intelligent scripting, infuses every conversation with patient insights, and enhances self-service through conversational chat capabilities.

• Salesforce debuted Agentforce for Health, a library of pre-built agent skills to streamline tasks like benefits verification, clinical trial recruitment, provider search & scheduling, care coordination, and customer service.

• Surescripts released its 2024 Annual Impact Report, highlighting its Touchless Prior Authorization capabilities that helped patients get medications faster by reducing the average time to approve a prior auth from over an hour to just 34 seconds.

• symplr launched the first of many AI solutions coming to its symplr Operations Platform, a symplrAI Evidence Analysis chatbot designed to accelerate clinical research and streamline the medical device and technology decision-making process for health plans.

• Talkdesk revealed its AI Agents for Healthcare, which not only automate common patient and member inquiries, but can also schedule appointments, verify benefits or prior auths, and manage prescription refills in any language.

• TigerConnect announced the general availability of its TigerConnect Pre-Hospital solution that streamlines a wide range of EMS, ED, and transfer workflows to improve patient throughput and outcomes (think better prep for patient arrival and digitized transfer coordination).

• Withings published an analysis of 3.4M smart scale users, finding that 38% of people classified as “overweight” and 2% classified as “normal” on the BMI scale actually have an unhealthy amount of fat – based on their body composition analysis – and should seek further screenings (6% of those with an “obese” BMI actually had a healthy body composition and should be considered “healthy”).

• Wolters Kluwer Health is integrating UpToDate with Microsoft Copilot Studio to deliver patient-specific, evidence-based medical content through Microsoft Dragon Copilot ambient listening and other point of care workflows.

• Zoom announced the public beta of Zoom Workplace for Clinicians, building on its partnership with Suki to automatically generate visit notes for both virtual and in-person appointments by simply clicking on the ‘Clinical Notes’ icon in the Zoom Workplace app.

We hope that everyone had an awesome time if you made it to Vegas, and welcome all of our new readers that we met at the show. Stay tuned for a deeper dive into some of these announcements next week.

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The Wire

• Wellvana Acquires CVS MSSP Business: CVS Health offloaded its Medicare Shared Savings Program business to value-based care services firm Wellvana in an all-stock transaction that was sparse on specific details. The acquisition makes Wellvana “one of the largest” VBC support companies, with providers in 40 states serving roughly a million Medicare beneficiaries. CVS now holds a minority stake in Wellvana and said it would continue focusing heavily on VBC through Oak Street Health and Aetna.

• 23andMe Denies Take-Private Move: 23andMe turned down CEO Anne Wojcicki’s plan to acquire all of the company’s shares in a take-private transaction that would have concluded a year-long effort to preserve the struggling consumer genetic testing company. After going public via a SPAC merger that valued the company at $3.5B in 2021, 23andMe has seen its market cap slide to just $40M amid a waning appetite for home DNA testing and difficulties generating recurring revenue. 23andMe is now exploring “strategic alternatives” rather than accept Wojcicki’s offer of 41 cents per share.

• Tech Policy Appointment: Steve Posnack was named acting assistant secretary for technology policy at the Department of Health and Human Services, and will also serve as our new national coordinator for health information technology. Posnack was previously principal deputy to Micky Tripathi during the Biden administration, and outside of spearheading internal tech implementation policies across HHS, he’ll now steer the direction of rules related to federally certified EHRs, artificial intelligence, and interoperability standards like TEFCA.

• Hospitals Still in the Red: Kaufman Hall’s latest National Hospital Flash Report showed that over a third of hospitals (37%) are still operating in the red, a slight improvement from 40% this time last year. The average hospital margin last year was 4.9%, held up by a 7.8% average margin for December. Operating revenue per calendar day was up 9% YoY, with both inpatient and outpatient revenue growing in the high single digits. Unfortunately expenses per calendar day also grew 6% YoY, with supply and drug expenses per calendar day each spiking 9%.

• NYU Langone Palm Scans: NYU Langone Health just became the first system to deploy Amazon’s palm-scanning technology for patient check-ins. The Amazon One scanners combine palm and vein imagery for biometric matching that’s reportedly 100X more accurate than two irises, eliminating the need for traditional identity-checking methods. The tech is integrated with Epic and all scans are encrypted before being sent to a secure environment in the AWS cloud, with NYU Langone expecting to have it live in all of its facilities by the end of the year.

• Clearsense + Summa: Clearsense announced a new partnership with Summa Health – soon to be acquired by General Catalyst – to combine clinical, operational, and legacy data across its network of hospitals. The Ohio health system will use the 1Clearsense platform to create a longitudinal EHR leveraging comprehensive access to legacy data, making more information visible within clinical workflows and enabling advanced population health analytics.

• NVIDIA Survey: A new survey from NVIDIA found that medical imaging was the top healthcare AI use case among 71% of respondents. The survey polled the opinions of 600 professionals in the healthcare and life sciences industries, with 83% agreeing that AI would “revolutionize” both fields in the next 3-5 years. In all, 73% said AI would reduce operational costs, 58% said data analytics was a top AI use case, and 78% said they would increase their budget for AI infrastructure.

• FDA Re-Hires Some Staffers: The FDA has begun re-hiring staffers let go in the Trump Administration’s mass layoffs of government workers in early February. The re-hired workers included staff involved in medical device review, with a New York Times article stating “nearly all” of the 180 employees who had originally been let go would be hired back. The layoffs raised concerns about whether they would slow down medical product reviews, and the device industry pointed out that many of the staffers’ salaries were paid for by industry user fees.

• Providence at Home with Compassus: Providence finalized the first phase of its joint venture with Compassus – aptly named Providence at Home with Compassus – to offer in-home health, hospice, and palliative care services. The JV is now live in Alaska, Texas, and Washington, with plans to launch in Oregon and California in the coming months. Overall, Providence at Home with Compassus will comprise 24 home health locations and 17 hospice and palliative care sites.

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How Nabla Transformed Care at Denver Health

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The Resource Wire

• The State of Payer Enrollment & Credentialing: Rising costs, slow automation, and evolving regulations are creating new challenges for credentialing and enrollment. Medallion’s latest report uncovers the biggest trends shaping the future – and how AI and automation are driving change. Don’t fall behind – get the full report now.

• Abridge is the Best in KLAS No. 1 Market Leader: KLAS has named Abridge the No. 1 ambient AI in its annual Best in KLAS report. This award is based on feedback from customers – and Abridge customers gave the highest satisfaction scores. Learn more about why the largest and most complex healthcare systems choose Abridge as the AI platform of choice.

• Top Systems Scale Primary Care With K Health: Leading health systems are turning to K Health’s AI-driven primary care solution to give their patients access to high-quality care with wait times measured in hours, not months. Find out why K Health is the only clinical AI company partnering with top systems to scale fully integrated primary care experiences.

The Industry Wire

1. RFK Jr. orders HHS to end ‘extra-statutory’ notice.
2. Lawmaker launches probe into Optum clinics.
3. Key federal attendees skip HIMSS 2025.
4. Providence meets with OpenAI, calls it ‘most important meeting’ in years.
5. U.N. says the Americas could lose measles elimination status.
6. Novant and Duke partner for care delivery in North Carolina.
7. UH’s Medicare fraud case moves toward dismissal.
8. Loss of ACA subsidies could hurt state economies.
9. Most adults will be overweight or obese by 2050.
10. Epic takes aim at Oracle with its newest product.