Remote Care

Unlocking Value With Digital Patient Monitoring

Deloitte MSD Study
Image Credit: MSD

New research from Deloitte and Harvard CBE highlights the value of digital patient monitoring, which provides benefits not only to patients, but also to healthcare systems, hospitals, and governments.

Digital health monitoring covers a wide class of technologies that enable patient follow-ups outside of conventional care settings, including remote care platforms, mHealth apps, and wearable devices.

A whitepaper of the findings released through MSD Connect details the value as it relates to each stakeholder group:


  • Increased level of health information exchange and patient engagement
  • Improved medication compliance and disease management
  • Improved health outcomes, safety, and quality of care

Healthcare Systems

  • Optimization of HCPs workflow due to reduced no-shows and administrative burden
  • Improved informed decision-making strengthened by longitudinal patient data
  • More personalized care delivery based on real-world data and evidence


  • Reduced hospital (re)admissions, follow-up visits, and length of stay
  • Improved efficiency leading to increased hospital capacity and reduced costs
  • Diminished risk of employee burn-out


  • Increased value of healthcare services offered through better budgeting
  • Improved population health by better allocation of health resources
  • Improved accessibility and equity of care

The Takeaway

The thread connecting the benefits across all stakeholder groups is clear: better data leads to better outcomes. Digital patient monitoring gives all parties a clearer view of individual healthcare journeys, which in turn leads to more efficient systems built on top of this data and improved health for the entire population.

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