Brook.ai just closed $28M of Series B funding to help extend care beyond clinic walls using its signature blend of remote care teams and AI.
Chronic conditions require care continuity. Brook delivers that at scale by combining remote monitoring, in-house care teams, and always-on support, plus an AI assistant that ties it all together.
- The platform is purpose-built to create great patient experiences. All of the RPM devices work straight out of the box, with batteries and cellular connectivity already set up to remove as much friction as possible from the starting line.
- The AI assistant answers any remaining questions and provides a direct line to Brook’s nurses. It also delivers recommendations and insights to keep patients engaged – all while offloading the administrative burden of coordinating care and reimbursement.
The results speak for themselves. Over half of Brook’s patients use the platform daily, and the consistent support has resulted in 82% patient retention with an “excellent” tier NPS of 66.
It turns out that getting patients to engage with their care is a great way to improve their health, and better patient outcomes lead to better provider outcomes. Brook’s partners have seen:
- 90% reductions in congestive heart failure readmissions
- 80% increases in controlled hypertension populations within six weeks
- All-cause readmissions cut in half
- $256k+ annual net value per 500 patients
The partnership model is the cherry on top. Brook allows providers to adopt remote care without building their own infrastructure, hiring staff, or managing complex billing processes.
- It accomplishes that by shouldering the upfront CapEx investment, delivering the results it says it can, and only billing providers for the patients that it helps.
- Providers get a prepackaged service that contributes margin from day one. Patients get care from the comfort of their home. Brook shares in the success.
Time to rinse and repeat. Brook has built up enough data and success stories to prove it can shepherd patients from the hospital to the home, and the Series B will help it scale that same care continuity to more patients across the country.
The Takeaway
Delivering continuous remote care, keeping patients engaged with their treatments, and making sure everyone sees accurate reimbursement are all huge problems individually. Brook pulled together a complete package to tackle all three, and it now has $28M to take it nationwide.
