Artificial Intelligence

Anthropic and OpenAI Set Sights on Providers

Anthropic vs OpenAI

Digital health has some fresh competition. Less than a week after OpenAI launched ChatGPT Health, Anthropic crashed the party with the grand debut of Claude for Healthcare

Player 2 has entered the fight. Anthropic’s headlining feature for consumers is identical to ChatGPT Health – the answers are grounded in the patient’s own medical history.

  • Claude for Healthcare lets patients securely upload their health records and app data to unlock the same wide-ranging benefits as ChatGPT Health, such as spotting trends, preparing for visits, interpreting lab results… so on and so forth.
  • The two even share some overlapping partner apps like Function and Apple Health, but the similarities end there. 

Claude for Healthcare gets providers in on the action. Unlike OpenAI’s shiny new patient-facing solution, Claude for Healthcare comes with a suite of “Connectors” that enable it to support previously out-of-reach workflows. The list includes:

  • Prior auth reviews and coverage verifications [CMS Coverage Database]
  • Medical coding and billing accuracy [ICD-10]
  • Provider verification and credentialing [NPI Registry]

OpenAI hasn’t taken any days off. It followed up last week’s big ChatGPT Health news with the launch of ChatGPT for Healthcare – similar names, very different products.

  • ChatGPT for Healthcare is OpenAI’s enterprise solution to the Anthropic problem. It brings new provider-facing capabilities like care path management, referral letter generation, and clinical search (tough break for Doximity and Wolters Kluwer).

The fun doesn’t end there. OpenAI added to its hot streak by picking up Torch, a four-person startup building “a medical memory for AI.” The Information pinned the price tag at $100M. 

  • Torch feeds scattered records into a context engine that connects the dots between visit notes, lab results, wearable data, and any other medical info you can think of. 
  • That pitch rhymes perfectly with ChatGPT Health’s value prop, and the Torch team will now be helping boost the new solution’s medical memory across its inaugural cohort of partner apps.

The Takeaway

What a week for our little corner of the industry. OpenAI and Anthropic are diving in head first, and their tech, ambition, and pockets might even be deeper than the choppy legal waters.

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