Accenture’s Health Strategy senior manager Dr. Darryl Gibbings-Isaac took to the HIMSS21 stage to discuss clinicians’ trust in the future of healthcare technology. The keynote addressed the findings of a new Accenture survey that asked physicians a series of true or false questions relating to their trust in technology’s growing clinical role.
1. Clinicians’ digital health adoption will not revert to pre-pandemic levels.
- 71% will continue to use digital tools to the same or greater extent
- 61% would invest in digital health tools if it improves their bottom line
- 76% believe that digital investments will increase in the next five years
- Verdict – True
2. Clinicians believe AI is a threat to their future prosperity.
- 80% are interested in AI for clinical uses
- 76% believe AI is not a threat to their job security
- 45% have received training or have upcoming training about AI and digital tools
- Verdict – False
3. Clinicians see value in investing in AI and digital health.
- 68% see digital health’s long-term impact as positive
- 61% believe that the investment required for digital health tools is a barrier
- 76% believe that digital health spending will increase in the next five years despite barriers
- Verdict – True
4. Clinicians trust in the security of healthcare technology.
- 76% are only somewhat confident in measures to protect patient data
- 41% have security concerns over patient data that hinders adoption
- 33% of those uninterested in AI-based solutions cite lack of trust
- Verdict – False
The Takeaway
To answer Accenture’s original question of whether or not clinicians have trust in the future of healthcare technology, the response is a reserved “yes.” While clinicians believe digital health adoption is here to stay, more work is needed to ensure trust in its security – specifically work centered around improving the three T’s: tools, transparency, and training.
